Terms & Conditions

1. Booking Confirmation & Payment

Reservations are confirmed only after the receipt of the agreed advance token amount. The remaining balance of the total stay tariff must be cleared prior to or at the time of check-in. Payments can be made via UPI, bank transfer, or verified online gateways.

2. Check-In & Check-Out Timings

To ensure smooth sanitization and property upkeep between guest visits, standard operational timings are:

• Standard Check-In Time: 02:00 PM
• Standard Check-Out Time: 11:00 AM
• Early check-in or late check-out is strictly subject to villa availability and prior written approval from the management.

3. Mandatory Government ID Proofs

As mandated by government hospitality regulations, all adult guests must present a valid government-issued photo identity proof at the time of check-in. PAN cards are not accepted as valid identity proof.

4. Security Deposit & Damage Policy

A refundable security deposit may be collected during check-in to cover any unforeseen physical damages to the estate, linens, pool equipment, or electronics. This amount is fully refunded upon checkout inspection, provided no damages or unauthorized loss of property are reported.

5. Villa House Rules & Neighborhood Decorum

• Outdoor music systems and loud noise must be lowered after 10:00 PM as per local district guidelines.
• Smoking inside the air-conditioned bedrooms is strictly prohibited; designated open balconies and garden verandas can be used.
• Guests are advised to follow swimming pool hygiene instructions; glassware is not permitted inside or near the pool edge.
• Illegal substances, narcotics, and unregistered commercial activities are strictly forbidden on the villa premises.

6. Cancellation & Rescheduling Policy

Cancellations made 14 days prior to the check-in date are eligible for a partial refund or date modification based on management discretion and slot availability. Peak weekend, holiday, and festival bookings are non-refundable once confirmed.

7. Inquiries & Reservations Helpdesk

For any questions regarding your reservation or customized stay terms, feel free to contact our support team directly: